Contact & support
We're here when a payment needs a human.
Support follows the same workflow used across the Indexx ecosystem. The more detail you give up front, the faster we can help.
Payments & disputes
Include your account email, the approximate time, the amount and any transaction reference (e.g. YP-824731). For Protected Payments, note whether funds are still held.
Merchants
Questions about settlement, reporting, refunds, employee permissions or verification — use the business topic and include your merchant handle.
Developers
API keys, webhooks, sandbox access and integration questions. Link a request ID where you can.
Security
If you think an account is compromised, lock it from the app first (Me → temporary lock), then contact us. Never share passwords or recovery phrases.